Terms and Conditions

Thank you for visiting this website and mobile app. Please read the following Terms and Conditions carefully (including our Privacy Policy).

This website, mobile app and its services are provided by Donorbox Pte Ltd, MGG Software Pte Ltd, and MGG Mobileapps Pte Ltd (including related corporations and affiliates) (collectively referred to herein as "MGG", "us", "we" or "our").

By accessing and using this website and mobile app, you shall be deemed to have accepted to be legally bounded by these Terms and Conditions. If you do not agree to these Terms and Conditions, please leave this website and app and discontinue use immediately.



1.1  In using the Donorbox website and mobile app, you will agree to be a “User”. A “User” refers to a donor and/or any third party using Donorbox.

1.2  There is a minimum donation amount of SGD20 for donations via Paypal and Credit Cards.

1.3  Donation transactions must be made using the means specified by the Donorbox website and mobile app including, without limitation, type of credit card or bank.


1.4  To opt for and receive tax exemption for a donation to an approved IPC, the user must check the Tax Exemption checkbox and provide the following mandatory information:

(a) Individual donors: Name on NRIC and Singapore NRIC/FIN

(b) Corporate donors: Registered company name and Singapore UEN 


1.5  The user is responsible for ensuring that all information provided in the donation form, including the mandatory tax exemption information, is true and accurate.

1.6  Donations made to an organisation will be for that organisation only and there shall be no substitution of donations between organisations.

1.7  All donations are non-refundable.

1.8  MGG does not warrant that donations will be used for any particular purpose and shall not be responsible for any misuse or non-use of the funds by organisations. After donations are made, all further dealings are solely between the donor and such organisation.

1.9  In no circumstances shall Donorbox be considered to be associated or affiliated with any trade or servicemarks, logos, insignia or other devices used or appearing on websites or mobile apps to which Donorbox is linked.

1.10  Personal Data, as defined by the Singapore Personal Data Protection Act, provided on the Donorbox website and mobile app by User shall be subject MGG’s Privacy Policy.

1.11  The User agrees not to decompile, reverse engineer, modify, compile, and/or commercially exploit the Donorbox website and mobile app, and/or in any way whatsoever allow any third party access to Donorbox for any unlawful or unauthorised purpose.

1.12  MGG reserves the right to change, modify, suspend or discontinue the whole or any portion of the services or website or mobile app at any time. Such right may be exercised without prior notice for reasons that may or may not be beyond MGG’s control, including but not limited to internet, email, network, computer hardware and/or software malfunction, failure, damage or delay.

1.13 MGG may also impose limits on certain features or restrict User’s access to parts or the entire website or mobile app without notice or liability.



2.1  Donorbox is provided on an "as is" and “as available” basis without warranties of any kind, either express or implied, statutory or otherwise. Use of the Donorbox website and mobile app is solely at the User’s own risk.

2.2 To the fullest extent permitted by law, MGG does not warrant and disclaims any and all other warranties, whether express or implied, including but not limited to:

a)  The accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Donorbox website and mobile app or part thereof, including hyperlinks to or services from other parties; and/or

b)  That the Donorbox website and mobile app will be uninterrupted or error-free, or that defects will be corrected or that

c)  It is and will be free of all viruses and/or other harmful elements.



3.1  MGG shall not be liable in any event to any User for failure of any service or any damage (including but not limited to special, consequential, or exemplary damages) or loss of any kind in connection with the use of the Donorbox website and mobile app, including but not limited to any damage or loss suffered (including any failure to receive any donations via Donorbox) in connection with access to, use of, denial of access or restricted access to, modification, suspension and/or discontinuation of Donorbox.


3.2  Without prejudice to the generality of the foregoing, MGG shall not be liable for any defect, default, deficiency or malfunction in any device, computer, internet service provider or telecommunication system or network, viruses or other malicious software or denial of service attacks that may affect the use of the Donorbox website and mobile app.


3.3  The User agrees that use of the Donorbox website and mobile app is conditioned upon user’s waiver of any right to sue MGG for damages or losses related to the use of Donorbox.



4.1  No failure to exercise, nor any delay in exercising, on the part of MGG, any right under these terms and conditions shall operate as a waiver thereof.


4.2  The headings in this Terms and Conditions are for ease of reference only and shall not be taken into consideration in the construction or interpretation of this Terms and Conditions.

4.3  If any provision of this Terms and Conditions is deemed unlawful or unenforceable, such provision shall be severed from this Terms and Conditions without prejudice to all other provisions which shall remain enforceable.


4.4  The construction and interpretation of this Terms and Conditions shall be subject to and governed by the laws of Singapore. The user agrees to submit to the exclusive jurisdiction of the courts in Singapore.

4.5  MGG may from time to time vary or amend these Terms and Conditions by posting the amended Terms and Conditions at this website and mobile app. Any use of the service after the amendment of these Terms and Conditions will be deemed to be acceptance of the amended Terms and Conditions by you. If you do not agree to the amended Terms and Conditions, you have the right to cease using the services.